LEGAL NOTICE AND TERMS OF SERVICE
1. Website Owner
This website is operated by Alambic Distillery
Website: https://alambic-distillery.com
Customer Service Email: portfum321@gmail.com
Telephone: +351 968452175
Country of Operation: Portugal
2. Acceptance of Terms
By accessing or using this website, placing an order, or browsing any part of the website, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and applicable laws.
If you do not agree with these Terms, please do not use this website.
3. Products
We specialize in handcrafted copper alembics, distillation equipment, accessories, and related products.
All product descriptions, specifications, images, and prices are provided for informational purposes. We reserve the right to:
- modify product specifications;
- discontinue products;
- correct pricing errors;
- refuse or cancel orders where necessary.
Product images are illustrative and slight variations may occur due to handcrafted manufacturing.
4. Intended Use
Our equipment is sold for lawful purposes only.
Customers are solely responsible for ensuring that the purchase, possession, and use of distillation equipment complies with the laws and regulations of their country, state, or jurisdiction.
The Company accepts no responsibility for unlawful use of purchased products.
5. Orders
All orders are subject to acceptance.
After placing an order, you will receive an order confirmation. This confirmation does not constitute acceptance of the order.
We reserve the right to cancel orders for reasons including but not limited to:
- pricing errors;
- stock shortages;
- suspected fraud;
- payment issues;
- legal restrictions.
6. Pricing
All prices are displayed in Euros (EUR) unless otherwise stated.
Prices may be changed at any time without prior notice.
Applicable taxes and shipping costs will be calculated during checkout where required.
7. Payments
We accept the payment methods displayed during checkout.
Orders are processed only after successful payment authorization.
We reserve the right to refuse transactions that appear fraudulent or unauthorized.
8. Shipping
Shipping times are estimates only.
Delivery delays caused by:
- customs,
- courier companies,
- force majeure,
- weather conditions,
- transportation disruptions,
are outside our control.
Risk of loss transfers to the customer upon delivery.
Customers are encouraged to inspect packages immediately upon receipt and report any damage.
9. Returns and Refunds
Customers may request returns in accordance with applicable consumer protection laws.
Returned products must:
- be unused;
- be in original condition;
- include original packaging.
Custom-made or personalized products may not be eligible for return unless required by law.
Refunds will be processed after inspection of returned goods.
Shipping costs are generally non-refundable unless otherwise required by law.
10. Warranty
Products are covered by the statutory warranty applicable under Portuguese and European Union law.
The warranty does not cover damage resulting from:
- misuse;
- improper installation;
- unauthorized modifications;
- accidents;
- normal wear and tear.
11. Intellectual Property
All content available on this website, including:
- text;
- photographs;
- graphics;
- logos;
- product descriptions;
- software;
- design;
- trademarks,
is the property of the Company or its licensors and is protected by copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. User Conduct
Users agree not to:
- violate applicable laws;
- interfere with website security;
- upload malicious software;
- attempt unauthorized access;
- misuse the website.
13. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for:
- indirect damages;
- consequential damages;
- loss of profits;
- loss of business;
- interruption of operations;
- loss of data.
The website is provided "as is" without warranties of uninterrupted or error-free operation.
14. External Links
This website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of external websites.
15. Privacy
The collection and processing of personal data are governed by our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).
16. Cookies
This website uses cookies to improve functionality, analyze traffic, and enhance the user experience.
By continuing to browse the website, you consent to the use of cookies in accordance with our Cookie Policy.
17. Governing Law
These Terms shall be governed by the laws of Portugal and applicable European Union legislation.
Any disputes shall be submitted to the competent courts of Portugal unless mandatory consumer protection legislation provides otherwise.
18. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions become effective immediately upon publication on the website.
19. Contact
For questions regarding these Terms, please contact:
Alambic Distillery
Email: portfum321@gmail.com
Telephone: +351 968452175
Website: https://alambic-distillery.com